How can you tell where I am currently located?

Our software locates your current position based on your current IP address. Insofar as the IP address can be attributed to your country, we are regrettably obliged to exclude you from using our line-up of games.

What is an IP address?

An IP address is an address in computer networks which – just like the internet for instance – is based on the Internet Protocol (IP). Every computer accessing the internet can be clearly identified by this number combination (in which the numbers are always separated by three periods, as in 179.89.72.9).

How reliable is the Geo-IP technology?

Unfortunately, the Geo-IP technology system does not warrant 100% precision when determining your location. We will improve the accuracy of the Geo-IP technology system by providing ongoing updates. If you are incorrectly identified by the Geo-IP software as being in a country which is not your correct location, or you are in a country which is not excluded from our product line-up, please contact our Customer Service team so that we can further improve the accuracy of our Geo-IP technology system.

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